4 Things to Ask a Prospective At-Home Care Provider

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If you’ve decided hiring a home care provider is the right choice to help your elderly loved one, it’s important to make sure you’re confident in your choice. As there are many home care providers, you want to ensure the company or individual you pick is the right fit for you, your family, and your loved one. To help you screen potential home care providers, ask candidates the following four questions.

1. How Long Have You Been in This Field?

When you hire a home care agency, it’s important to be comfortable with the company’s level of experience. As agencies that are just starting out may be more prone to bureaucratic hiccups, being disorganized, and other challenges, an experienced and established agency is usually a better choice. To ensure you have an accurate picture of the company you’re working with, ask for client reviews, certifications, and accreditations. 

2. What Kind of Training Do Your Caregivers Receive?

The vast majority of caregivers are kind and compassionate people, but to ensure high-quality care for your loved one, you’ll want to choose a home care provider that also takes care to employ experienced and rigorously trained caregivers. Before selecting an agency, learn about their employees, focusing on whether their caregivers receive ongoing training and thorough background checks. Because certain agencies will also use personality tests to make sure the caregiver and your loved one are a good fit, you may want to ask about how caregivers are matched with clients.

Although it may be challenging to find reliable, highly rated homecare, you can turn to Home Care Assistance. Our respite and live-in caregivers are expertly trained to assist seniors with a wide array of important tasks, including cooking, bathing, light housekeeping, and exercise.

3. What Kind of Home Care Services Do You Provide?

Many agencies specialize in particular types of care, whether for cognitive conditions such as Alzheimer’s and dementia or physical issues. Make sure the agency you select is qualified to care for your loved one’s particular set of needs. Whether your loved one only requires minimal assistance with the tasks of daily living, including cooking, light housework, and transportation, or needs more consistent and comprehensive care to prevent wandering and falls, it’s important to find an agency offering the type of assistance that will benefit your loved one. 

Whether you need respite from your caregiving duties or your aging loved one needs live-in care, Highland Park, TX, Home Care Assistance can meet your family’s care needs. Our dedicated caregivers are available around the clock to provide transportation to doctor’s appointments, ensure seniors take their prescribed medications, and help with a variety of tasks in and outside the home.

4. What Type of Scheduling Do You Offer?

Being aware of scheduling restraints for a home care agency can save you a lot of stress. While certain agencies are dedicated to providing flexible care schedules that can be altered over time as your loved one’s needs evolve and shift, some agencies are unable to change schedules once they’re established. If your loved one has a progressive condition, such as dementia or Alzheimer’s, finding a home care service that offers flexible scheduling is key. 

When researching agencies that provide elder care, Highland Park, TX, families are usually looking for flexible care plans, compassionate and highly trained caregivers, and 24/7 availability. Whether you need respite care to take a break from your caregiving duties or your senior loved one needs around-the-clock assistance at home, you can rely on Home Care Assistance. Schedule a free in-home consultation by giving us a call today at (214) 363-3400.


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